If you’re running a business in North America, you’ve undoubtedly put some conscious effort into gathering the best technology for your company to use.
As technology development is at a rapid pace, how can you make sure that your current technology infrastructure is secure? The key is to implement proactive technology management. What is proactive technology management? And why does your company need it? Continue reading to learn more.
What Is Proactive Technology Management
Proactive technology management is an approach in technology management that aims to solve technology-related problems even before they become one. A good example is how companies managed the potentially devastating millennium (Y2K) bug. For those unfamiliar, the Y2K bug is a flaw in old computer systems that only used two digits for counting and denoting years (e.g., 1999 is stored as 99).
With that premise, when computer clocks and systems reach the year 2000, a massive problem will occur. Will 00 mean 1900 or 2000? Thankfully, this problem was already identified decades ago, and organizations acted on it before the calendars hit the new millennium.
Basically, with proactive technology management, you can prevent technology-related crises even before they manifest. And with the high dependence of most businesses on current technologies, facing massive technology problems can cause devastating consequences like downtimes, accounting errors, accidents, and the like.
And that’s why proactive technology management is invaluable in modern businesses today. If you’re in Canada and want to work with Information Technology (IT) experts that are well-versed in the art of proactive technology management, you may want to get IT services in Scarborough.
Expert IT service companies can make sure that your company’s technology infrastructure and assets are well-protected with a proactive technology management plan.
Proactive Technology Management Stops Break-Fix Strategy
According to IT Consultant Philipp Graves from Jacksonville, Florida, United States, your business should integrate proactive technology management to avoid relying on a break-fix strategy. This strategy follows the proverbial saying, ‘If it ain’t broke, don’t fix it.’ Meaning it can put a business into a reactive state. And while it seems practical and logical, it isn’t efficient, especially regarding large-scale technology issues.
For example, say that your cybersecurity setup has a potential vulnerability. With a break-fix strategy, IT teams can ignore that and leave it alone—after all, nothing’s broken yet. Unfortunately, if that potential vulnerability is susceptible to cyberattacks, the damage your business will face can be massive.
How Proactive Technology Management Is Implemented
The proactive technology management approach requires an organization to perform multiple tasks to ensure all potential troubles are spotted and identified before they wreak havoc. To achieve that end result, a business should do the following:
- Monitoring all technology used;
- Crafting a technology roadmap;
- Training, retraining, and uptraining employees; and
- Conducting assessments on all tech-related hardware and software.
There are things you can do when implementing proactive technology management, like using helpful tools such as computerized maintenance management system (CMMS) and others.
Other Benefits Of Proactive Technology Management
Proactive technology management puts businesses in a proactive state. With it, minor problems are solved immediately to prevent them from worsening, and possible causes of issues are examined immediately and determined if they can be problematic in the future.
Because of this kind of approach, a business can benefit from the following:
- Downtime prevention: Technology-related problems often cause downtime, which can cause a lot of money because of the stoppage of business operations. With proactive technology management, unexpected downtimes can be prevented.
- Reduced repair costs: If problems are prevented before they can cause damage, there will be no need for expensive repairs. For example, it’s much cheaper to connect an automatic voltage regulator (AVR) to a computer to protect its components from voltage spikes and other electrical irregularities than to replace and fix damaged parts.
- Stronger security: With proactive technology management, potential security vulnerabilities are often put under the microscope to prevent malicious individuals from exploiting them and causing damage.
- Easier monitoring, maintenance, and management: Having someone constantly looking for possible technology issues can give you more detailed, up-to-date information on all the technologies being used in your business. And with more data, you can better judge what to do with all of them when problems arise.
These are all the benefits any business would have thanks to proactive technology management. Preventing downtimes alone is a huge win. Know that some companies’ downtimes can make the internet impossible to use; imagine that.
Prevention is better than cure. Proactive technology management is key in doing business in a highly digital world. This post has listed down different reasons why your company should employ proactive technology management in your operations.