Fax Machines in a Digital World: Are They Still Relevant, and Why?

The fax machine continues to maintain its relevance despite being deemed outdated by some. It achieved tremendous success in the 1980s and has stubbornly resisted disappearing from offices. Surprisingly, an astonishing number of approximately seventeen billion faxes are sent worldwide each year.

Operating a fax machine is incredibly straightforward: you acquire a hard copy of your document, place it in the machine, transmit it via telephone wires to any destination globally, and the recipient receives their own hard copy. Furthermore, sending a fax remains remarkably inexpensive when compared to alternative communication methods like long-distance phone calls.

In addition to their cost-effectiveness, fax machines now possess the ability to copy, scan, and print, essentially serving as a comprehensive solution for all business communication requirements. Despite the availability of other advanced technologies, fax machines continue to demonstrate their relevance and usefulness in numerous ways. If you want to learn more about Fax App, ask a professional.

Reasons Why Fax Machine Is Still Relevant


Businesses persistently rely on fax machines due to their speed, convenience, simplicity, and security, all of which have been mentioned earlier. The instant nature of fax communication allows for quick transmission of documents, facilitating tasks such as forwarding documents, making revisions to paperwork, collecting signatures, and carrying out other essential activities. Moreover, faxing guarantees a reliable delivery method that is unlikely to be compromised.

The business landscape is increasingly intricate across industries, and as technology advances, so do security threats. This dynamic is unlikely to change. In light of these circumstances, it is only logical for companies to capitalize on a proven and reliable solution that helps alleviate some of the burdens they face. After all, if something is not broken, there is no need to fix it, right?


Traditional fax machines rely on telephone lines as the medium for transmission. This aspect significantly limits the opportunity for message tampering or interception by any unauthorized parties. The absence of a digital network in genuine fax machines acts as a deterrent, preventing hackers from gaining access to the content of transmitted or received documents.

In contrast, modern fax machines circumvent the use of telephone lines and instead transmit messages over the internet. While they often possess enhanced compatibility with conventional telephone-based fax machines, they may not encompass the same level of security benefits as an authentic faxing experience.

Therefore, it is worth considering the potential advantages of employing a bona fide fax machine, as it offers a higher degree of security that mitigates the risks associated with unauthorized access. Meanwhile, modern e-fax machines may not guarantee the same level of security assurance, making the security aspect of genuine fax machines an aspect worthy of consideration.

Peace of mind

Have you ever found yourself questioning whether your email reached its intended recipient? Or perhaps you’ve worried about whether a business received your invoice? These concerns and uncertainties can be eliminated by using a fax machine. When you send a fax, the machine maintains a detailed record of all transmissions made. This logbook allows you to easily check whether your fax was successfully received at the other end.

In industries such as law, insurance, or real estate, faxing proves to be a secure and convenient method for obtaining time-sensitive signatures and crucial information. Whether it’s sending a signed document for a new apartment or other legal papers, using a fax machine ensures a hassle-free process. Furthermore, the added advantage of robust security measures provides consumers with peace of mind regarding the confidentiality and integrity of their sensitive information.

Offline use

It may come as a surprise, but a significant portion of the global population is not connected to the Internet. This means that many small businesses and well-established enterprises, particularly those in rural areas with limited access to reliable WiFi signals, may not prioritize electronic communication.

Furthermore, the prospect of switching communication methods can appear overwhelming and time-consuming. If an office already has a secure and dependable system in place for sharing documents, there may be little incentive to fix something that is not broken.

In terms of facilitating office-based communication, instilling confidence in employees and consumers, and supporting efficient and accurate information sharing, the fax machine has consistently demonstrated its supremacy. It continues to reign as the go-to tool in offices, offering peace of mind and serving as an invaluable asset.


One of the primary factors that drive people to continue using fax machines is remarkably straightforward. When you send a fax, you receive a confirmation page as proof. This document serves as tangible evidence that the faxed document was successfully transmitted and received. Furthermore, it includes the recipient and sender number, as well as details like time and date.

With faxing, there is no need to wait, speculate, or fret over whether the documents reached the intended recipients. The recipients cannot deny receiving the documents since the confirmation page serves as undeniable proof. There is no requirement for recipients to constantly refresh their emails, anxiously awaiting the arrival of critical paperwork. Moreover, there is no risk of these documents accidentally ending up in spam folders where they may go unnoticed. The value of instantaneous and indisputable confirmation cannot be overstated.

Legal reasons

Faxes machines continue to be relevant for legal reasons, too. Faxes hold legal significance as they are considered valid legal documents. In contract law, fax signatures carry weight and are admissible evidence, unlike emails. This aspect enhances the credibility and reliability of faxes in legal battles. 

Additionally, online fax services have simplified document management. Gone are the days of dealing with piles of paperwork and physical folders. With the widespread availability of online fax services, you can store all your documents in the cloud. This eliminates the need for physical storage cabinets, as your fax records are accessible online. This shift to digital storage not only saves physical space but also streamlines document retrieval and organization. 

Considering these factors, it becomes clear why faxes are still utilized in various industries. Their legal validity and the convenience of digital document management make them a practical choice for businesses seeking efficient and reliable communication and record-keeping methods.

No ignorance 

When it comes to sending documents through conventional means, there are numerous potential pitfalls. Physical letters, for instance, are susceptible to getting lost in the mail or being pilfered from unsecured mailboxes. They may even meet an unfortunate fate of being accidentally shredded by sorting equipment at the post office. 

While human couriers offer an alternative, they come with their own set of challenges. They require time and can be costly. Moreover, they are prone to human error, and accidents during transit could result in crucial documents being misplaced or left behind in the ensuing chaos. 

Email, despite its prevalence, is not without its drawbacks as a delivery method. Emails can easily be overlooked or deliberately ignored by recipients. Senders may inadvertently direct emails to incorrect addresses, leading to delivery failures. Spam filters and other security measures can impede the smooth transmission of emails. In some cases, emails seem to disappear into the depths of cyberspace, never reaching their intended destinations. 

In contrast, faxes offer a direct and reliable communication channel. They travel directly from senders to recipients’ fax numbers, without any detours or diversions along the way. Faxes are immune to being overlooked, destroyed, and lost. This inherent simplicity and directness make faxes a dependable option for ensuring the secure and successful transmission of important documents.

How Faxing Is Being Used Today

Faxing has firmly established its position in the modern business landscape, having adapted to the digital age. How did it accomplish this? Through the emergence of online faxing, which has become the preferred alternative to traditional methods. Online faxing operates by transmitting documents via the internet.

You may have reservations, particularly since the main selling point of faxing lies in its security. The absence of internet network connectivity ensures more secure transfers of sensitive data and documents. Online faxing inherits the secure transmission principles of its predecessor, the fax machine. It employs robust encryption to fortify the integrity of transmissions, making interception and unauthorized access highly improbable. This technology enables businesses to send and receive faxes not only through fax machines but also via email. Consequently, physical fax machines can be eliminated, potentially reducing operational costs.


Faxing continues to be a practical choice for the modern business environment. Many organizations rely on faxing as an essential communication method, and online fax services cater to businesses of all sizes. These services offer convenience and flexibility, enabling businesses to keep up with the rapid pace of operations.

Utilizing online fax services ensures that confidential business information remains confined within the secure platform. This revolutionary approach to communication facilitates bulk file transmission, including videos, audio, and various file formats that require no formatting adjustments. Integrated fax programs such as Microsoft 365 also mpower users to effortlessly attach or drag and drop entire folders. The possibilities for fax machines are endless.