6 Ways How Web Design Can Affect Your Customer’s Experience

6 Ways How Web Design Can Affect Your Customer’s Experience

The recent lockdown has stressed the importance of E-Commerce for many businesses and retailers. As stores and businesses establish an online presence, the setup and design of their page will become equally as important as the layout of a physical store. This means, just as how stores design their physical space strategically, … Read more

Automated Agents: Benefits and Disadvantages

Automated Agents: Benefits and Disadvantages

It is true, automation is here. And it is already making its way into office systems meant to streamline tasks and increase productivity and efficiency. You will notice that automation has been impacting the communication industry in a positive way through emails, chatbots, voicemails to email, instant messaging, etc. An important communication … Read more