When it comes to improving the efficiency of your business operations, using optimal software tools becomes a priority. Once you address the differences between regular, on premise software and a SaaS alternative, you willquickly conclude that the latter is a far more advantageousoption. No longer facing the need of installing and running applications on your own business computers, accessing on-demand features online, pay-as-you-go fee models, automatic updates, accessibility regardless of location – there are a few strong advantages that should determine you to switch to a SaaS approach.
However, in order for this fundamental business technology to provide you with the benefits you are targeting, you need to find the right provider. Options are plenty, so your choice won’t be the easiest one. There are a few importantfactors that will help you reach an optimal decision in this department. Here are the guidelines to follow here:
Define your SaaS needs
After informing yourself on what SaaS stands for, there is still another important step to take before actually looking over the offers of different vendors – defining what your expectations from the provider are.
Being aware of your business’ needs in this department will prevent you from resorting to a vendor that cannot fully cover the extent of your company’s requirements. Take some time to identify a few pointers first. Some examples would be thinking about how many users will be accessing the software, what kind of response time you are targeting or potential integration capabilities with other software. Consult the chief technology officer of your business to get a better view of what your business need.
Once you have an idea on the SaaS functionalities that are a must-have for your enterprise, you can start looking at offers.
Customization and scalability
The majority of SaaS solutions offer you the chance to start using the needed features quickly after signing your contract with the provider, which can be great if you are seeking immediate implementation. However, some providers have customizable solutions available as well. These, while taking longer to implement, can often be more advantageous for enterprises that are planning to grow.
Resorting toa SaaS vendor that prioritizes customization can come in handy if you believe your needs will change or increase over time. A customizable SaaS solution will scale with your business, withoutdowntime, and perhapseven without additional costs as well. Customization has become an important aspect for companies offering enterprise software, SaaS solutions, custom web application development, or other similar services.
Migration & training assistance
Any business that pursues new software deployment faces a difficult challenge – migration. Implementing the use of a new platform can be complicated, involving end user trainingrequirements as well. Because you probably don’t want your in-houseproductivity to beaffected, and you want your employees to get the hang of the new system in a timely manner, pick a vendor that ensures proper migration and training assistance. Some SaaS vendors help you tackle difficulties in this department by offering you consulting assistance, and putting at your disposal optimal premade training tools, as well as data migration tools. Switching from the system your business is using at the moment to software as a service will seem less complicated when you receive the necessary help from your provider.
Protection against data loss
In the eventuality of an unpredicted or human error, losing your data can trigger a variety of issues. If your SaaS vendor deals with an outage, they should have a backup plan in-check. Data protecting becomes thus an important selection criterion here. Request info from the vendor on disaster recovery. If the provider doesn’t exactly have an accessible backup strategy, they should have an interface available for you that enables your business to perform its own data backup.
Service Level Agreement
With a SaaS solution, a Service Level Agreement (SLA) will come as well. This stands for an in-detail description of what the vendor will cover, the services you – the client – will actually be receiving. The SLA should designate all measurable aspects of the promised functionalities and services, including repose time and quality. The vendor should also state in the SLA what penalties they will face if they don’t live up to the promised standards. Review the Service Level Agreement of your potential SaaS provider with care, to make sure everything you’ve agreed on has actually been included.
Check references and reviews
It’s important to find out what other businesses using the vendor’s SaaS solution have to say about the functionalities provided. Checking references and reviews will help you signal any potential red flags, and learn more about the system before choosing to use it yourself. Evaluate providers implies learning a thing or two about their reputation, so do some research here and see what you can find out.
Reduced costs and simplified payments plans are the aspects that determine certain enterprises to switch from regular software to SaaS solutions in the first place. This means, you should be opting for a provider that actually meets your expectations when it comes to pricing model.
If the pricing might seem too good to be true, ask more questions on the matter, and get your legalteam involved here. There are cases where some hidden charges exist. Some providers might also charge you based on metrics, starting with user counts and up to bandwidth. Assess the exact pricing model of each vendor, and conclude whether they are covering your expectations while staying within your desired budget.
Each one of these selection considerations will help you compare between various vendors and choose the top ion that suits your situation best. Since SaaS solutions have become so popular in the business world, more companies have appeared that provide appealing offers on software as a service. Because the smooth-going of your business operationsmight depend on the software tools you are using, you can’t afford making the wrong choice here. Use these guidelines to make your SaaS vendor search more effective and reliable. From scalability capabilities to pricing models and SLAs, these details can guide you towards the ideal option.