It’s the desire of every business owner to boost the growth of their business. It’d be great to have your business no longer struggle to remain competitive and support itself in the market. You might have done everything you thought was essential to growing your business, yet you see minimal results. You might have ignored one thing, to leverage technology in your business processes.
For many small businesses, an in-house IT professional team to spearhead a technological transformation might be a tall order. However, that doesn’t mean you’re doomed; you can consider partnering with managed IT services. Managed IT services such as the Orlando managed IT services team VTCT or any other within your city can help you take your business to the next level. Besides, remember to partner with a reputable managed IT services company. Thus, do diligent research of a company that can deliver to you tailored services. To help improve your business with technology, here are pro tips for you:
1. Leverage Cloud Technology
The cloud is a game-changer in how businesses carry out their processes today. For instance, if your business is highly data-driven, you need a reliable data storage mechanism. In addition, you need technology that provides high cybersecurity. Cloud technology gives you unlimited data space for your business data storage needs. Furthermore, cloud technology services are easily scalable to permit seamless growth of your business in the future.
Cloud technology is your best bet if you have the hybrid model of employees, in-office staff, and remote workers. Cloud is an excellent platform for collaboration. On top of that, cloud technology is compatible with any operating system, whether Windows, Linux, or iOS. As a result, it is accessible on any device from anywhere.
2. Establish A Social Media Presence
You’re living in a time where you can easily let people know what you’re doing, as social media has transformed the world into a global village. Marketing has taken a different tangent on the online space. As a result, you should have a business account on Facebook, Twitter, Pinterest, and Instagram, among others. When planning your online marketing campaigns, you should also channel your efforts on social media. However, you need to be aware of the correct strategies that you should employ for each platform. For instance, you should identify your target audience and advertise on the social platform they’re likely to be found.
You can generate many organic leads from social media since it’s believed that more than half of the world’s population is on social media through their smartphones. Improved lead generation means growth in your business revenues.
3. Deploy Voice Over The Internet Protocol (VoIP)
VoIP is a telephony system that leverages cloud technology. Its beauty is that it uses the internet service within your organization instead of call fee. Even if you’re calling a number outside your organization, you don’t need to have calling airtime. Several advantages come with VoIP telephony. It has an inbuilt video conferencing facility for all your meetings. It also has a recording option that facilitates recording calls for later use. It is an essential aspect of customer support. You can record customer calls and use them to improve customer experience.
In addition, VoIP has a phone book that can store your customers’ details such as mobile numbers, names, and addresses.
4. Artificial Intelligence (AI)
If you’ve never thought about this technology, it’s quickly taking over how work is done today. Artificial intelligence is highly used in the manufacture of robots. Robots are easily deployed in several areas of the supply chain, such as warehousing, packaging, customer support, and surveillance. Robots are used in the warehouse to transport materials and finished goods. In addition, you can use collaborative robots that work alongside a human. They can take orders and accomplish them through voice commands.
Furthermore, if you have an online shop, you can use a chatbot that can help you improve your customer support. Chatbots can serve hundreds of clients simultaneously, unlike human agents.
5. Create A Business Website
The best way to have an online presence is by having a website for your business. Depending on your business needs, develop a website and host it from a managed IT service provider. Moreover, when creating content for your website, ensure it’s SEO optimized. SEO strategies in your content ensure that your website can be easily seen in search results. It boosts your ranking on the search engine results pages (SERPs).
If you’re planning to have a competitive advantage in your niche, leveraging technology might not be your option but a must thing to do. Every industry today has tailored technology to facilitate its processes. As a result, you need to join your competitors and deploy technology as they’re doing. By this, you stand a good chance of growing your business.